/step01
Hear
The first 15 minutes are diagnostic, not pitch. We ask where the day actually breaks and what costs the most time. No solutions yet.
/PROCESS · DISCOVERY AUDIT
60 minutes · client speaks 70% · we speak 30%
/step02
Mirror
We play the problem back in our words. The owner has to recognise their own business in our summary before we earn the right to propose anything.
/step03
Stress-test
What happens at month-end? When the senior staff is out? When the supplier sends a PDF instead of a CSV? We test the workflow against the cases that break a lazy build.
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A live walkthrough of how Aitsa runs the 60-minute AI Process Audit